Example UX Design work showing a handful of approaches to various design challenges. Some of these took place within short design sprints whilst others where part of much bigger projects, in both cases I have tried to focus in on some specific examples.
How this began… One year tech start up, providing free online wedding planning tools and access to the UKs largest directory of suppliers from venues to cakes, photographers and more. Suppliers are able to log in and manage their information and it was this experience which needed to be briefed in to the development team … Continue reading Testing interactions and design decisions
How this began… A large UK city council had success developing self-serve digital services, on the local council website. They had decided to focus attention to the role of their intranet, proposing a similar self-serve strategy, leveraging upon existing assets and expertise in house. Approach There was a two week sprint to test assumptions and … Continue reading Organising and prioritising tasks
How this began… 130,000 members across 500 public sector organisations rely on a community platform to share resources and knowledge. There were fundamental issues around the navigation and organisation of information which had to be addressed.We needed a way to get clearer details around what these issues were, and fairly quickly identify our priority improvements … Continue reading Designing navigation
How this began… An international construction and consultancy firm beginning a complete redevelopment of their global website, to incorporate the diversity of products and services they provide. They needed to engage business leadership in the design process, as valued contributors. I had about a week to get up to speed with the background story, meet the … Continue reading Participatory design workshop